All fees must please be paid in full at the
time of consultation.
Payment is accepted by :-
Alternatively Payment Plans can be arranged through VetPay in
This enables you to pay off the the cost of any veterinary
treatment over 6 or 12 months. You can make a confidential application from the
privacy of your own home at: www.vetpay.com.au
but please allow at least
24hrs for approval. For more urgent applications please speak with us to
arrange one the day approvals by VetPay
No accounts are offered, and so to avoid
embarrassment please do not ask for credit, or an account! Unfortunately, we
also do not accept either personal or company cheques.
Gold Coast Vet Surgery will assist you (at no charge) to
complete your pet insurance claim forms, and will also promptly provide any
medical history or receipts required by your insurance company.
For admitted patients (for surgery or in-hospital treatment) a
deposit is usually required at the time of admission, and the balance is
payable in full at the time of discharge.
Please feel free to discuss ANY financial concerns that you
have, either at the initial consultation, or at any stage during your pet’s
treatment. It is our practice policy to include pet owners in both medical and
financial decisions regarding your pet’s treatment.
We will always endeavor to provide you with an accurate and
inclusive estimate of costs prior to any treatment. But please realise that
while we make every effort to remain within this, it is an estimate and not a
fixed quote, since medicine and biology is not always completely
It is also our policy to keep you updated with the ongoing costs
for hospitalised patients and we will discuss a revised estimate if the
treatment plan changes or needs to continue for longer than initially